FAQ: Sentinels of the Multiverse: Definitive Edition
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Is this backward compatible?

No, but we have created a Conversion Guide for playing non-Definitive Edition content alongside Sentinels of the Multiverse: Definitive Edition. You can find a link to the Conversion Guide on the main Kickstarter page.

Last updated: March 30, 2021 19:19

Does the art in Sentinels of the Multiverse: Definitive Edition change eras depending on when those characters came out in the chronology of the Sentinels Comics timeline?

Yes, the art in the game spans from the Golden Age up through the Modern Age of Sentinel Comics. Certain characters debuted earlier or later in the overall history of Sentinel Comics, and the art in their deck represents that.

Last updated: March 30, 2021 19:19

Do you have a retailer package for this Kickstarter?

No, but we will sell directly to retailers after fulfillment if you meet our retailer requirements. Please email [email protected] for additional information.

Last updated: March 30, 2021 19:19

Will Sentinels of the Multiverse Digital continue to be supported?

From our partners at Handelabra: Greater Than Games and Handelabra Games have been partners on the iOS, Steam, and Android releases of Sentinels of the Multiverse since 2014, and that is not changing now. First and foremost, the current digital versions of Sentinels of the Multiverse are not going anywhere. You will continue to be able to play your digital copies of Sentinels of the Multiverse just like you always have, now and into the future.

Last updated: March 30, 2021 19:19

What about a digital Definitive Edition?

From our partners at Handelabra: Handelabra Games is excited for the success of Definitive Edition on the tabletop. If all goes well, they would also like to bring this newly reimagined version of Sentinels of the Multiverse to the digital world. Rest assured, we are all planning for Sentinels of the Multiverse to continue to grow on the digital tabletop well into the future.

Last updated: March 30, 2021 19:19

Will it work with the Sentinels of Earth-Prime content from Green Ronin?

Sentinels of Earth-Prime is published by Green Ronin, and they promised their backers a game that worked with the extant version of Sentinels of the Multiverse when it was made. That said, the Conversion Guide works with all of the content in Sentinels of Earth-Prime.

Last updated: March 30, 2021 19:19

Can I order multiple copies?

Yes, you will be able to order multiple copies through Kickstarter Add-Ons and BackerKit. However, you will need to pay additional shipping, which is already factored into those Add-Ons.

Last updated: March 30, 2021 19:19

What can you tell us about the sleeves that are offered?

All of the sleeves will have a satin finish and a .1mm thickness. They are clear and will not have any artwork on them.

Last updated: March 30, 2021 19:19

If all cards are sleeved, will they still fit into the box?

Yes, everything sleeved with our sleeves will fit in the box. We cannot make guarantees for other sleeves, especially since thickness can vary a lot.

Last updated: March 30, 2021 19:19

Will you release additional Definitive content?

We are planning on making five Sentinels of the Multiverse: Definitive Edition expansions after this core game, containing all extant content and more!

Last updated: April 06, 2021 11:24

Is this a cosmetic update or has content changed?

The game has been reworked entirely, so content has definitely changed. To learn more about the content changes please check out the videos, podcast link, and Conversion Guide on the main Kickstarter page.

Last updated: March 30, 2021 19:19

How is VAT being charged for International Backers, and will GTG pay for additional import fees or duties?

We will be charging VAT after the Kickstarter campaign through BackerKit. Additional import fees or duties will not be covered by GTG and may still apply.

Last updated: March 30, 2021 19:19

Is Greater Than Games paying for or charging backers in countries within the European Free Trade Association, and the European Economic Area for regional customs or import fees?

No, these will be collected from the backers directly by local officials.

Last updated: March 30, 2021 19:19

Why are we only using one international fulfillment center?

There are not enough customers internationally to justify using more fulfillment centers.

Last updated: March 30, 2021 19:19

Why is this campaign not shipping to Brazil, Cuba, North Korea, Russia, Syria, Venezuela, or Yemen?

We’ve gone through extreme difficulties to ship to these locations previously and we’ve determined that it is not economically feasible. Our product will be available for import after the Kickstarter campaign has fulfilled.

Last updated: March 30, 2021 19:19

Will there be a pledge manager?

Yes, we will launch a BackerKit pledge manager shortly after the Kickstarter campaign ends. We’ll post an update announcing when the BackerKit goes live. We will also share the BackerKit information on our social media for late backers.

Last updated: March 30, 2021 19:19

Will I get tracking information?

Yes, you should receive tracking information when we ship your rewards. However, we have had issues in the past with FedEx generating tracking information emails. If you have any issues, please email [email protected].

Last updated: March 30, 2021 19:19

Can I ship to a PO Box?

No, but we will ship to military FPOs/APOs.

Last updated: March 30, 2021 19:19

What order are you going to do fulfillment in?

Our fulfillment process varies based on the number of backers. We will process orders in the most efficient way possible. We do not fulfill orders in backer order, alphabetically, or regionally.

Last updated: March 30, 2021 19:19

Who do I contact if I have an issue with my shipment?

Please email [email protected] with any issues regarding your shipment.

Last updated: March 30, 2021 19:19

What information do I need to provide to Backerkit?

To set up your BackerKit you will need to provide: Full Name: first and last Address with apartment number/street number Active email address Phone number

Last updated: March 30, 2021 19:19

The Backerkit is locked, how do I update my address?

Please email [email protected] and include your Backerkit email address and your updated shipping address.

Last updated: March 30, 2021 19:19

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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